Award-Winning MSOC

 

Expert, Professional Management of Your Information Technology – Enabling You to Manage Your Business

JDL TechWatch delivers a level of service unlike any other IT solution provider.  In addition to a robust datacenter, we own and operate a state-of-the-art managed services center that supports the JDL Managed IT Services program. Your Uptime is Guaranteed

The JDL Operations Center serves clients across a variety of industries, from financial, legal and insurance services, to transportation, construction and manufacturing, to healthcare and education.

We manage local as well as global clients - including systems and networks aboard ships in several oceans. 

High Availability, Optimum Performance  24/7

Network monitoring in the JDL TechWatch operations centerThe JDL TechWatch Team proactively manages and provides Technical Support Services for our clients across a wide range of technologies - including networking devices, servers, workstations, and other infrastructure.

They also leverage in-depth knowledge of virtualization solutions as well as business-critical software applications and systems.   

JDL Technical Support Services range from client service desk and remote troubleshooting to patch, antivirus and backup management and more - all delivered from our state-of-the-art TechWatch Operations Center.  

In addition, robust real-time dashboards enable us to track incidents, alerts, machine status, threats, licenses, network outages, backup failures and other events that could affect performance or availability.

475 Years of Technical Know-How at Your Fingertips

Our Managed Services Operations Center is just one way JDL TechWatch enables your IT to do more. 

Because when you engage JDL to manage your information technology, you enjoy the benefits of 475 years of combined technical experience and over 135 industry and professional certifications.

Whether you’re a business owner who understands the importance of technology but needs a hand, or an internal IT organization looking to do more with less, the JDL TechWatch team is uniquely qualified to help you succeed. 

JDL TechWatch Operations Center.pdf